Unclaimed benefits and beneficiary tracing, explained.
Short, practical guides for the people on either side of an unclaimed benefit: members and families looking for money owed to them, and trustees, executors and administrators who have to find them. Each guide links to the public tools and to the service page it supports.
- 01
How to check for unclaimed benefits in South Africa
The free public tools, what you need to search, what to do when a fund is named, and how to avoid paying anyone to claim what is already yours.
- 02
What is a beneficiary tracing agent?
What a tracing agent is engaged to do, who pays, what a lawful trace looks like under POPIA, and the questions to ask before appointing one.
- 03
Section 37C: what trustees must do to trace beneficiaries
The three duties in Section 37C of the Pension Funds Act, who counts as a dependant, the twelve-month window, and the evidence a board needs before it distributes.
Find your
unclaimed.
We start with a scoped sample sweep under a short engagement letter, typically 5 000 dormant records, so you see the recovery rate before you commit to a full programme. You pay only for beneficiaries we trace and verify. See how pricing works.