Identity resolutionIllustrative
One human, fourteen sources, a single decision.
Probabilistic matching against South African authoritative records — DHA HANIS, FSCA, Master's Office, PASA, JSE registrars.
5 sources resolvedconfidence 96.2%
Beneficiary tracing · National coverage · South Africa
Beneficiary tracing for
South Africa’s unclaimed benefits.
Intelligent verification for every rightful claimant.
Over R88 billion sits unclaimed across South African pension funds, insurers, investment schemes and estates. xverified is the institutional platform that resolves identities and runs beneficiary tracing at scale, reconnecting rightful claimants with what is theirs — POPIA-compliant by design. Built for funds, administrators, insurers, law firms, credit providers and estate practitioners.
R88bn
Unclaimed in SA (2026 Budget Speech)
14
Authoritative sources
FSP 52013
Authorised FSP · Lebon Consulting
Illustrative · platform preview
01The magnitude
R80bnunclaimed across the five sectors we trace for
The 2026 Budget Speech put the national figure at R88 billion. R80.3 billion of it sits in the five sectors below, on the balance sheets of South African financial institutions. The true number is almost certainly larger.
- 01Pension funds & retirement annuitiesFSCA registers · Unclaimed BenefitsR47.6bn
- 02Long-term insurersASISA · policy lapsesR18.9bn
- 03Banks & dormant accountsPASA · dormant depositsR7.3bn
- 04Unclaimed dividendsJSE registrarsR4.1bn
- 05Deceased estatesMaster's Office unfinalisedR2.4bn
Why it stays unclaimed
Members move, names change at marriage, IDs are issued by Home Affairs in series, employers go under, and beneficiary nominations rot in filing cabinets. Most administrators have no lawful way to bridge those gaps at scale.
xverified does the unsexy work: matching weakly-keyed records against authoritative sources, resolving identities to a single human, and producing an audit trail an actuary will sign.
02How it runs
A four-stage pipeline that an actuary, regulator and beneficiary can all defend.
Beneficiary tracing runs the same four stages for every record. Every decision is journalled. Every release is reversible.
- 01
Ingest
Encrypted upload of legacy beneficiary records — pension files, policy ledgers, dormant balances. We accept whatever you have, however dirty.
SFTP · S3 · CSV · Oracle DB · DB2 - 02
Resolve
Probabilistic identity resolution against Home Affairs HANIS, Master's Office estate registers, FSCA pension registers and credit bureau footprints.
14 authoritative sources - 03
Verify
Liveness, biometric and POPIA-aligned consent. Every match is paired with a chain-of-evidence packet and human-reviewer queue for low-confidence cases.
POPIA Article 11 · FICA-grade - 04
Release
Claims pack delivered to your administrator. Funds release on your rails — we never touch beneficiary money.
Audit packet · actuary signed
03The platform
Built for administrators who answer to regulators, trustees and beneficiaries in that order.
Five primitives, one verifiable trail. Mix into your existing workflow or run as a managed tracing engagement. The panels below are illustrative previews of the interface.
Tracing copilotIllustrative
Natural language for ops teams who hate SQL.
Type a question, get a defensible answer with a transaction ID. Every query is logged for the audit pack.
PrioritisationIllustrative
Highest-confidence claims, surfaced first.
The queue re-ranks itself as new evidence arrives. Reviewers spend their hours where they matter.
- 01Mokoena, L. N.DHA96.0%
- 02Pillay, A. R.FSCA91.0%
- 03van der Merwe, J.Master84.0%
- 04Khumalo, S.Bank79.0%
- 05Naidoo, P.Insurer71.0%
ThroughputIllustrative
Designed for batches that don't fit on a laptop.
Bulk batches processed in sustained runs without dropping a single audit packet. Run a fund, not a pipeline.
Throughput · illustrative
412 887+14.2%
records / day
03 Apr30 Apr
Source healthIllustrative
Live status of every authoritative feed.
If HANIS goes down, you'll know before your beneficiaries do.
- 14:02DHA HANIS · livep99 84ms
- 14:01FSCA pension · livep99 84ms
- 13:59Master's Office · degradedp99 412ms
- 13:54PASA dormant · livep99 84ms
04Who we serve
Five verticals. One unclaimed-benefits problem with five expensive faces. Each has its own tracing page.
- I
Pension funds & retirement annuities
Member moves, name change at marriage, employer dissolution.
Surface unclaimed liabilities for the FSCA Section 13 register.
R47.6bn - II
Long-term insurance
Policy lapses, beneficiary nominations stuck on paper.
Verify beneficiaries on legacy policies before the regulator asks.
R18.9bn - III
Banks & dormant accounts
Inactive deposits past PASA dormancy thresholds.
Lawful re-engagement under FICA, with audit trail per account.
R7.3bn - IV
Estate & trust administrators
Executor traces stalled at the Master's Office.
Resolve heirs against deceased estate registers in days, not years.
R2.4bn - V
Unclaimed dividend administrators
JSE registrar files with weak keying, stale addresses.
Reconnect shareholders via verified ID resolution.
R4.1bn
05The boring, important part
Defensible by
design.
In South Africa, POPIA-compliant tracing is the actual product. Everything else is a feature.
- AES-256 at rest · TLS 1.3 in flight
- Immutable journal · WORM storage
- Data residency: Microsoft South Africa - North
POPIA-aligned
Article 11 lawful-basis logic baked in. Consent, purpose-limitation and minimisation enforced at the field level.
Information Regulator filed
FICA-grade KYC
Identity, address and source-of-funds verification at FICA Risk-Based standards. Outputs slot into your Money-Laundering Control Policy.
Schedule 3 ready
FSCA-aware
Outputs map to the FSCA Section 13 unclaimed benefit register and the Pension Funds Act Section 37C beneficiary determination.
Conduct Standard 3
06In the field
Claims you can check yourself.
Trustees and executors do their diligence by searching the names on a vendor’s page. So we only publish what a search will confirm: our licence, our registration, where your data lives and which registers we trace against. Client references are given on request, with the client’s permission.
Case outline · client anonymised at their request
A South African retirement fund, 2026
A backlog of unpaid death benefits on a legacy member register. xverified imported the register, built each member’s family lineage from Home Affairs records, confirmed dependants in the field with signed consent and bank-detail forms, and returned a claim pack per beneficiary with the evidence trail the trustees needed to approve the distribution.
Licensed
FSP 52013
Lebon Consulting (Pty) Ltd is an authorised Financial Services Provider. Check the number on the FSCA's public FSP search.
Verify on the regulator's siteRegistered
2021/570343/07
CIPC company registration of the contracting entity, as it appears on our engagement letters and invoices.
Data residency
Azure South Africa North
Client records are processed and stored in Microsoft's Johannesburg region. Nothing leaves the country.
Read moreSources
14 named
DHA HANIS, FSCA registers, the Master's Office, CIPC, PASA, JSE registrars and credit bureau footprints — listed on the service page.
Read more07Engage
Find your
unclaimed.
We start with a scoped sample sweep under a short engagement letter, typically 5 000 dormant records, so you see the recovery rate before you commit to a full programme. You pay only for beneficiaries we trace and verify. See how pricing works.